International Journal of Innovation and Learning, 6 (1), 2009 – interesting articles

[Deutscher Titel: International Journal of Innovation and Learning, 6 (1), 2009 - interessante Artikel (Text übersetzen: Deutsch)]

International Journal of Innovation and Learning (IJIL)
Volume 6 – Issue 1 – 2009

External knowledge: the viewpoints from SMEs on organisational life cycles
Pekka Kess, Kongkiti Phusavat, Pensuda Jaiwong pp. 1 – 14

  • Abstract: An effective use of external knowledge can help Small- and Medium-sized Enterprises (SMEs) overcome many difficulties during various phases of its life cycle. The study’s overall goal is to define what external knowledge an SME needs to help strengthen business success. The interviews and surveys as well as the statistical analyses are applied. There are two different groups for SMEs when dealing with external knowledge: 1) the Idea and Growth phases; 2) the Start-up, Maturity and Decline phases. For example, SMEs at the Maturity and Decline phases need help and advice on Research and Development (R&D). The subjects on green productivity and clean technology could be specifically provided to SMEs at the Growth phase. The research’s findings provide potential benefits to several public agencies. The illustration from the viewpoint of the Department of Industrial Work (DIW) in Thailand, especially on the design of new training programmes is made.
    Keywords: small and medium-sized enterprises; SMEs; external knowledge; organisational life cycles; knowledge management; Thailand; training.
  • DOI (Link): 10.1504/IJIL.2009.021677

Measuring intellectual capital using fuzzy analytic hierarchy process
Hsin-Hung Chen pp. 51 – 61

  • Abstract: In this era of the knowledge-based economy, many enterprises employ intellectual capital to create their core competences. However, it is difficult to measure the contribution and value of intellectual capital. Most of the previous studies only proposed indicators for evaluating it. In order to objectively measure the value of a corporation’s intellectual capital, an evaluation process using fuzzy Analytic Hierarchy Process (fuzzy AHP) is proposed in this study. The intellectual capital of four high-technology companies in Taiwan is evaluated and discussed. The empirical results show that the intellectual capital of the corporations can be reasonably evaluated by this proposed method. Managerial implications are then discussed.
  • Keywords: analytical hierarchy process; fuzzy AHP; intellectual capital; innovation; intangible assets; learning; high technology; high tech companies; Taiwan; evaluation; measurement.
  • DOI (Link): 10.1504/IJIL.2009.021682

Copyright © Inderscience Enterprises Limited. All rights reserved.

Add comment December 22, 2008

A taxonomy for measuring the productivity of knowledge work

[Deutscher Titel: Eine Systematik zur Messung der Produktivität von Wissensarbeit (Text übersetzen: Deutsch)]

Petri Helo, Josu Takala, Kongkiti Phusavat
Productivity measurement for knowledge work in research and development
International Journal of Productivity and Quality Management 2009 – Vol. 4, No.1 pp. 39 – 54

Abstract: The study proposes taxonomy in measuring productivity of knowledge work (e.g., research and development or R&D, customer service, etc.). The paper first provides a background on the importance of knowledge work in a company’s operation. In this paper, measurement difficulties are recognised. Generally, knowledge work impacts on the company’s brand value and is considered to be part of the effort to build intellectual properties. Although it is critical to business success, the productivity level and impacts (referred to as value-creation) from knowledge work are often difficult to measure. Since measuring performance is critical for a successful management process, measurement taxonomy is needed. It is based on a review of past academic work and discussion sessions with the executives of several companies that rely on knowledge work to excel in their business. The paper also presents the limitations of the study and a discussion of possible future research.

Keywords: productivity measurement; knowledge work; research and development; R&; D; customer service; value creation; measurement taxonomy.

DOI (Link): 10.1504/IJPQM.2009.021870

Copyright © Inderscience Enterprises Limited. All rights reserved.

Add comment December 22, 2008

The significant role of knowledge in managing project change

[Deutscher Titel: Die bedeutsame Rolle von Wissen bei der Handhabung von Projektänderungen (Text übersetzen: Deutsch)]

Sepani Senaratne; Martin Sexton
Managing construction project change: a knowledge management perspective
Construction Management and Economics, Volume 26, Issue 12 2008 , pages 1303 – 1311

Abstract: In the information age, organization theories have addressed problem-solving as an information-processing activity. However, in this era, with the realization of knowledge-based views of the organization, shared problem-solving is increasingly recognized as a knowledge creation trigger. During shared problem-solving, stakeholders bring different types of knowledge into the problem situation and it is captured, created and shared by the team members. In construction projects, shared problem-solving often takes place through pragmatic problem-solving on site, in particular, through managing project changes. However, this significant role of knowledge in managing project change is not well appreciated in the extant literature. Accordingly, to explore how knowledge is created during project changes in construction a case study approach was adopted using two change events in two collaborative settings within the UK construction industry. The case study findings revealed that different forms of knowledge are created during the project change process within construction projects. However, this knowledge remains largely tacit and does not disseminate to the wider organization due to imbalanced codification and personalization strategies existing in such settings. A knowledge management perspective is introduced to manage project change so that construction project teams can successfully resolve and learn from change events.

Keywords: Shared problem-solving; managing project change; construction projects; knowledge management

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(c) Routledge

Add comment December 22, 2008

Asia Pacific Journal of Management, 25 (3), 2008

[Deutscher Titel: Asia Pacific Journal of Management, 25 (3), 2008 (Text übersetzen: Deutsch)]

Asia Pacific Journal of Management, Volume 25, Number 3 / September 2008

Special Issue: Knowledge Management and Innovation Strategy in the Asia Pacific; Guest Editors: Yuan Lu, Eric W. K. Tsang and Mike W. Peng

Knowledge management and innovation strategy in the Asia Pacific: Toward an institution-based view
Yuan Lu, Eric W. K. Tsang and Mike W. Peng   361-374 

Internationalization of R&D in China and India: Conventional wisdom versus reality
Kazuhiro Asakawa and Ashok Som   375-394 
 
Managerial ties, absorptive capacity, and innovation
Shanxing Gao, Kai Xu and Jianjun Yang   395-412 
 
Technological capabilities and firm performance: The case of small manufacturing firms in Japan
Takehiko Isobe, Shige Makino and David B. Montgomery   413-428 
 
Knowledge management and innovation strategy: The challenge for latecomers in emerging economies
Jiatao Li and Rajiv Krishnan Kozhikode   429-450 
 
Impact of personal and cultural factors on knowledge sharing in China
Qian Huang, Robert M. Davison and Jibao Gu   451-471 
 
The impact of state shares on corporate innovation strategy and performance in China
Erming Xu and Han Zhang  473-487 
 
Does knowledge management matter for information technology applications in China?
Danming Lin, Qiang Liang, Zongling Xu, Runtian Li and Weimin Xie   489-507 

Innovation in product architecture—A study of the Chinese automobile industry
Hua Wang   509-535 
 
Multidimensional latent traits of perceived organizational innovation: Differences between Thai and Egyptian employees
Nittaya Wongtada and Gillian Rice   537-562 

Developing theory from strategic management research in China
Yuan Li and Mike W. Peng   563-572  

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(c) Springer

Add comment December 22, 2008

Personnel Review, 38 (1), 2009 – interesting articles

[Deutscher Titel: Personnel Review, 38 (1), 2009 - interessante Artikel (Text übersetzen: Deutsch)]

Personnel Review, Year: 2009 Volume: 38 Issue: 1

Michael Dickmann, Michael Müller-Camen, Clare Kelliher
Exploring standardisation and knowledge networking processes in transnational human resource management 5 – 25

  • Abstract: Purpose – It is argued that a key step in becoming a “transnational” company is to implement transnational HRM (THRM). However, what is meant by THRM and how can it be assessed? The purpose of this paper is to develop the characteristics of THRM along two dimensions: standardisation and knowledge networking, in contrast to many existing studies which focus on IHRM strategies and structures. Standardisation and knowledge networking are to be examined at both the meta and operational levels. …
  • Keywords: Human resource management, International organizations, Knowledge sharing, Standardization, Western Europe
  • Article Type: Research paper
  • Article URL: http://www.emeraldinsight.com/10.1108/00483480910920688

Lindsay Redpath, Deborah Hurst, Kay Devine
Knowledge workers, managers, and contingent employment relationships 74 – 89

  • Abstract: Purpose – The purpose of this paper is to compare knowledge employees’ perceptions of contingent work with their managers’ perceptions, highlighting potential differences in their respective psychological contracts which might produce dissonance in the employment relationship. …
  • Keywords: Canada, Careers, Contingent workers, Human resource management, Knowledge management, Psychological contracts
  • Article Type: Research paper
  • Article URL: http://www.emeraldinsight.com/10.1108/00483480910920723

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© Emerald Group Publishing Limited

Add comment December 22, 2008

An integrated approach to analyzing and building customer knowledge management

[Deutscher Titel: Ein integrierter Ansatz zur Analyse und Entwicklung von Kundenwissensmanagement (Text übersetzen: Deutsch)]

Al-Shammari, M. (Ed.)
Customer Knowledge Management: People, Processes, and Technology.
Information Science Reference, 2008. 386 p.; ISBN: 978-1-60566-258-9 (hkb)

Abstract: Customer knowledge is becoming the new competitive asset in e-business that enables companies to serve each customer in his or her preferred way, and to nurture profitable and durable customer relationships. As companies grow and interact with more and more customers through increasingly diverse media and channels, having a systematic approach to customer knowledge management becomes critical.
Customer Knowledge Management: People, Processes, and Technology introduces an integrated approach to analyzing and building customer knowledge management (CKM) synergy for sustainable competitive advantage. Well-organized and unique, this book provides concise yet comprehensive coverage of CKM concepts, methodologies, tools, issues, applications, and future trends.

Editor: Minwir Al-Shammari is a professor of Operations Management & Technologies at the University of Bahrain’s College of Business Administration. He holds a PhD in industrial management from University of Glasgow, UK (1990) and MS in industrial management from University of Central Missouri, USA (1986). He has been involved for about 20 years in teaching, research, training, and/or consultancy in the areas of operations management, knowledge management, management information systems, business process re-engineering, project management, spreadsheet decision models, management science, and research methodology. Professor Al-Shammari served as a member of a number of national, regional, and international professional associations. He has received a number of local, regional, and international research awards, grants, and scholarships. He served as a consultant to the UN on a knowledge management project in the ESCWA region. He served on the editorial board of such refereed international publications as Journal of Systems and Management Sciences, International Journal of Applied Decision Science, International Journal of Management Innovation Systems, and Cross-Cultural Management: An International Journal. He has authored/co-authored over 30 research papers, and served as a reviewer for several regional and international research journals such as Logistics Information Management, International Journal of Production Economics, Journal of Information Systems Education, and International Journal of Production & Operations Management. Al-Shammari’s publications have appeared in such refereed international publications as International Journal of Knowledge Management, Logistics Information Management, International Journal of Information Management, European Journal of Operational Research, Expert Systems with Applications, Journal of Computer Information Systems, International Journal of Operations and Production Management, Production and Inventory Management Journal, International Journal of Commerce and Management, International Journal of Computer Applications in Technology, Cross-Cultural Management, International Journal of Management, Leadership and Organization Development Journal, and Creativity and Innovation Management.

To the publisher’s website of the book.

(c) Information Science Reference

Add comment December 22, 2008

A comprehensive, international collection of first-rate research into the field of knowledge management

[Deutscher Titel: Eine umfassende, internationale Sammlung von erstklassiger Forschung im Bereich Wissensmanagement (Text übersetzen: Deutsch)]

Jennex, M. E. (Ed.)
Knowledge Management, Organizational Memory and Transfer Behavior: Global Approaches and Advancements.
Information Science Reference, 2008. 496 p.; ISBN: 978-1-60566-140-7 (hkb)

Abstract: As the business community trends toward placing a greater priority and value conception on organizational knowledge management and memory, organizations worldwide are sharing an increasing urgency in the need for proven technologies and research-based practices to guide their efforts to preserve and realize competitive advantage from their organizational knowledge assets.
Knowledge Management, Organizational Memory and Transfer Behavior: Global Approaches and Advancementsis a comprehensive, international collection of first-rate research into the field of knowledge management. This book captures an in-depth knowledge base for academia and industry on the most current and useful concepts, applications, and processes relevant to the successful management of knowledge assets.

Editor: Murray E. Jennex is an associate professor at San Diego State University, editor in chief of the International Journal of Knowledge Management, editor in chief of IGI Global book series, co-editor in chief of the International Journal of Information Systems for Crisis Response and Management, and president of the Foundation for Knowledge Management (LLC). Dr. Jennex specializes in knowledge management, system analysis and design, IS security, e-commerce, and organizational effectiveness. Dr. Jennex serves as the knowledge management systems track co-chair at the Hawaii International Conference on System Sciences. He is the author of over 100 journal articles, book chapters, and conference proceedings on knowledge management, end user computing, international information systems, organizational memory systems, ecommerce, security, and software outsourcing. He holds a BA in chemistry and physics from William Jewell College, an MBA. and an MS in software engineering from National University, an MS in telecommunications management and a PhD in information systems from the Claremont Graduate University. Dr. Jennex is also a registered professional mechanical engineer in the state of California and a Certified Information Systems Security Professional (CISSP).

To the publisher’s website of the book.

(c) Information Science Reference

Add comment December 22, 2008

How libraries become learning organizations

[Deutscher Titel: Wie Bibliotheken lernende Organisationen werden (Text übersetzen: Deutsch)]

Priti Jain, Stephen Mutula
Libraries as learning organisations: implications for knowledge management
Library Hi Tech News, Year: 2008 Volume: 25 Issue: 8 Page: 10 – 14

Abstract: Purpose – The purpose of thi s paper is to describe how libraries are under increasing pressure to become learning organisations for better knowledge management and to cultivate a culture of continuing learning to cope with both current and future changes in the organisations in which they exist.
Design/methodology/approach – Literature review and authors” experiences in academic libraries in east and southern Africa.
Findings – Learning organisations” role includes knowledge creation, sharing and dissemination and the ability to effectively operate in an increasingly digital environment.
Practical implications – Academic libraries are undergoing tremendous transformations due in part to new technologies, customer expectations, competitive pressures, evolving knowledge-intensive organisations, and the changing roles of librarians. Academic libraries can be considered as learning organisations involved in intensive generation of knowledge and must operate competitively in order to satisfy customer needs and be able to deal with the challenges and opportunities of the digital environment.
Originality/value – Academic libraries have long been acknowledged as the heart of the institution in which they reside. As a result, they are confronted with challenges and opportunities in the digital environment which they must fully understand as learning organisations in order to redefine and effectively perform their roles.

Keywords: Academic libraries, Africa, Knowledge management, Learning organisations

Article Type: Literature review

Article URL: http://www.emeraldinsight.com/10.1108/07419050810931273

© Emerald Group Publishing Limited

Add comment December 22, 2008

links for 2008-12-22 [knowledgemanagement @ delicious.com]

Add comment December 22, 2008

Multiknowledge individuals, information sharing, and product innovativeness

[Deutscher Titel: Multi-Wissende Individuen, Informationsteilung und Produktinnovativität (Text übersetzen: Deutsch)]

Michael Hyung-Jin Park, Jong Won Lim and Philip H. Birnbaum-More
The Effect of Multiknowledge Individuals on Performance in Cross-Functional New Product Development Teams
Journal of Product Innovation Management, Volume 26 Issue 1, Pages 86 – 96

ABSTRACT: This study examines the effect of multiknowledge individuals (especially those possessing both marketing and technological knowledge) on performance in cross-functional new product development teams. A survey of 62 cross-functional teams shows that the proportion of multiknowledge individuals has an indirect positive effect through information sharing on product innovativeness and a direct positive effect on time efficiency of new product development teams.

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© 2008 Product Development & Management Association

Add comment December 21, 2008

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